Hololive Official Card Game | Official Hololive Card Case Vol. 4 "Sakura Miko"

At TCG Matter, we prioritize your satisfaction with every purchase. Orders are processed within 1-2 business days. Tracking information is provided via email upon dispatch. Ensure your shipping address is accurate to avoid delays.

For returns, you have 14 days from receipt to request a return for items in original condition. Contact us via our website chat or email for return instructions. Customers are responsible for return shipping costs. Damaged or incorrect items should be reported immediately for resolution.

Pre-orders are charged at purchase. To cancel a pre-order before shipping, contact us via chat or email. If shipped, our standard return policy applies.

For assistance, reach us at shop@tcgmatter.net or through the chat box on our website.